Canada & USA : flat rate 15$ - Free shipping with orders over 100$
All orders are tracked and insured
International: shipping rates - Free shipping on orders over 100$
*Covid-19: Because of the significant increase of packages, shipping can be delayed.
Orders are usually shipped within 1 week but can take up to 2 weeks!
PACKAGING PLASTIC FREE
Your Jewelry comes in a plastic free packaging. It is packed in a cute cardboard jewelry box that you can re-use or put in the recycling. Our jewelry tags are made by a local artist from Montreal and are made of paper as well. Finally, we ship all orders in padded paper mailers that can by recycled :)
- If the jewelry arrive damaged or broken, please send a picture to firstname.lastname@example.org and then, you can send it back in the original package and it'll be replace. You have one week after received to send it back.
- For any returns, contact Côte Ouest first and we'll figure it out.
- Please know your size for rings, if it's the wrong size, it cannot be replaced.