Shipping 

Canada & USA : flat rate 15$ - Free shipping with orders over 100$

All orders are tracked and insured

International:  shipping rates - Free shipping on orders over 100$

*Covid-19: Because of the significant increase of packages, shipping can be delayed. 

Orders are usually shipped within 1 week but can take up to 2 weeks!

PACKAGING PLASTIC FREE

Your Jewelry comes in a plastic free packaging. It is packed in a cute cardboard jewelry box that you can re-use or put in the recycling. Our jewelry tags are made by a local artist from Montreal and are made of paper as well. Finally, we ship all orders in padded paper mailers that can by recycled :)

 RETURNS

• If the jewelry arrive damaged or broken, please send a picture to coteouestjewelry@mail.com and then, you can send it back in the original package and it'll be replace. You have one week after received to send it back. 
• For any returns, contact Côte Ouest first and we'll figure it out. 
• Please know your size for rings, if it's the wrong size, it cannot be replaced.